Privacy Policy

Last Updated: November 10, 2026

Welcome to kiyakm.cc (referred to as “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal data, please contact us at [email protected].

This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website at https://kiyakm.cc, purchase products from our online store, or otherwise interact with us. Our business address is Citic Tower, 1 Tim Mei Avenue, Admiralty, Hong Kong.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us or our products, place an order, or otherwise contact us.

Contact & Identification Data: Your name, billing address, shipping address, email address ([email protected]), phone number, and account username or password.
Order & Transaction Data: Details about items purchased, order history, transaction totals, shipping method, and customer support communications.
Payment Information: When you make a purchase, payment card information (such as credit or debit card numbers, card expiration dates, and security codes) is collected directly by our third-party payment processor, Stripe. We do not store or process your complete card number or security code on our servers.
Device & Usage Data: Automatically collected technical data including Internet Protocol (IP) address, browser type and version, time zone setting, operating system, device identifiers, and pages visited.

2. How We Use Your Information

We use the information we collect or receive for lawful commercial purposes, including:

Order Processing & Fulfillment: To process payments, manage orders, coordinate delivery, and provide invoices and order confirmations.
Customer Support: To respond to your questions, process return and refund requests, and resolve potential disputes.
Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
Website Optimization: To monitor and analyze trends, usage, and activities in order to enhance website performance and user experience.
Legal Compliance: To comply with applicable laws, government regulations, and industry standards (including tax and accounting rules).

3. Payment Processing & Stripe Disclosure

All online payments on kiyakm.cc are securely handled by our third-party payment gateway, Stripe, Inc. Stripe adheres to the strict standards set by the Payment Card Industry Data Security Standard (PCI-DSS) Level 1, which ensures the secure handling of credit and debit card information.

Your payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. We never receive or hold your sensitive payment card details on our local servers. For more information regarding Stripe’s privacy and security practices, please review the Stripe Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, keep track of shopping cart contents, recognize your preferences, and gather website analytics. A cookie is a small file stored on your browser or device.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly (for example, keeping items in your shopping cart during checkout).

5. Sharing of Your Information

We respect your privacy. We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their marketing purposes. We share your data only with trusted third-party service providers who assist us in operating our store, specifically:

Payment Processors: Such as Stripe, for secure billing and fraud protection.
Shipping & Logistics Partners: Courier and postal services to deliver your purchased goods to your designated shipping address.
Hosting & Technical Infrastructure: Secure cloud servers and security providers that maintain the reliability of our website.
Legal Authorities: When required by law, subpoena, or government authority, or when necessary to protect our legal rights, property, or safety.

6. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

We implement appropriate technical and organizational security measures, including 256-bit Secure Socket Layer (SSL) encryption across our entire website, firewalls, and restricted administrative access to safeguard your data against accidental loss, unauthorized access, alteration, or disclosure.

7. Your Privacy Rights

Depending on your jurisdiction (such as under GDPR, UK GDPR, or applicable regional privacy laws), you may have the following rights regarding your personal data:

The right to request access to the personal data we hold about you.
The right to request correction of inaccurate or incomplete personal information.
The right to request deletion of your personal data (“right to be forgotten”), subject to statutory record-keeping requirements.
The right to restrict or object to our processing of your personal data.
The right to request a copy of your personal data in a portable, machine-readable format.

To exercise any of these rights, please submit your request to [email protected]. We will respond within 30 days.

8. Children’s Privacy

Our website and products are directed toward adults. We do not knowingly solicit or collect personal information from children under the age of 16. If we learn that we have collected personal data from a child under 16 without parental consent, we will promptly delete that information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, technology, or business operations. Any changes will be posted on this page with an updated “Last Updated” date at the top of the policy.

10. Contact Information

If you have questions, comments, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

kiyakm.cc
Address: Citic Tower, 1 Tim Mei Avenue, Admiralty, Hong Kong
Email: [email protected]
Website: https://kiyakm.cc