Terms and Conditions

Last Updated: November 10, 2026

Welcome to kiyakm.cc. These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of the website located at https://kiyakm.cc (the “Site”) and all services, products, and features provided by kiyakm.cc (“we”, “us”, or “our”). Our physical business address is Citic Tower, 1 Tim Mei Avenue, Admiralty, Hong Kong, and our support email is [email protected].

Please read these Terms carefully before accessing or using our Site. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including our Privacy Policy and Refund and Returns Policy. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

1. General Conditions & Eligibility

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

2. Products, Pricing & Modifications

Prices for our products are subject to change without prior notice. All prices are listed in United States Dollars (USD) unless explicitly stated otherwise. We reserve the right at any time to modify or discontinue any product or service without notice.

We make every effort to display the colors, specifications, and images of our products as accurately as possible. However, we cannot guarantee that your device’s display of any color or image will be entirely accurate. All product descriptions are subject to change at our sole discretion.

3. Orders, Billing & Payment Processing (Stripe)

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will notify you by contacting the email address provided at the time the order was placed.

Secure Payment Processing: Payments on kiyakm.cc are processed securely through Stripe, a global leader in payment processing technology. Stripe is certified to PCI Service Provider Level 1—the most stringent level of security certification available in the payments industry.

By providing credit card or debit card details, you represent and warrant that you are authorized to use the designated payment card and authorize Stripe to charge your card for the total amount of your order (including any applicable taxes and shipping fees). We never store or retain full payment card numbers or CVV codes on our servers.

4. Shipping & Delivery

Title and risk of loss for all products ordered pass to you upon delivery of the items to the shipping carrier. Shipping dates and delivery estimates are provided as estimates only and are not guaranteed. For full details regarding processing times, shipping destinations, and fees, please refer to our Shipping Policy.

5. Returns, Refunds & Cancellations

All returns, refunds, and cancellations are subject to our comprehensive Refund and Returns Policy, which provides a 30-day return window from receipt of delivery. Refunds for returned items are issued back to the original method of payment via Stripe within 5 to 10 business days following return inspection and approval.

6. User Accounts & Information Accuracy

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed. You are responsible for safeguarding your login credentials.

7. Intellectual Property

All content on kiyakm.cc, including but not limited to text, graphics, logos, images, digital downloads, data compilations, and software, is the property of kiyakm.cc or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

8. Disclaimer of Warranties & Limitation of Liability

To the fullest extent permitted by law, our website and all products and services delivered to you are provided ‘as is’ and ‘as available’ without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall kiyakm.cc, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of any of the service or products procured using the service.

9. Governing Law & Jurisdiction

These Terms and Conditions and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to its conflict of law principles. Any legal dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Hong Kong.

10. Contact Information

Questions about these Terms and Conditions should be sent to our customer care team:

Store: kiyakm.cc
Email: [email protected]
Address: Citic Tower, 1 Tim Mei Avenue, Admiralty, Hong Kong
Support Hours: Monday – Friday: 9:00 AM – 6:00 PM (HKT / UTC+8)
Website: https://kiyakm.cc